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Servant Leadership
and Listening

Research tells us that 85% of what we know we have learned by listening. At the same time studies show that we are distracted, preoccupied or forgetful 75% of the time we are listening. Robert Greenleaf had much to say about the importance of listening. He felt that it was one of the traits that distinguished servants from non-servants. Active listening is a skill that can be acquired through practice and discipline. In this module, participants assess their own listening skills, practice active listening, and then apply skills to their organizations. (Approx. 60-90 min.)

GOALS
1. To understand the link between listening and servant leadership.
2. To learn the skills of ACTIVE LISTENING.
3. To debrief the process and learn where listening can be improved in your organization.


The Facilitator will need to provide the following for this module:
  • Materials to write on (board or flip chart).
  • Participant booklets.

  • Pricing Information Individual Modules Learning Series*
    Facilitator Guide $25/each $99/each
    Participant Guide $12.50/each $59/each

    *Each learning series includes four modules.

    To order please call 1-800-477-8550.